DELIVERY

THE DELIVERY ADDRESS ENTERED BY THE CUSTOMER AT THE SHIPPING STAGE OF CHECKOUT WILL BE USED.

DOMESTIC

FOR DOMESTIC DELIVERIES THROUGHOUT AUSTRALIA WE USE AUSTRALIA POST. A FLAT RATE SHIPPING FEE OF $8 WILL BE ADDED AT CHECKOUT. ORDERS OVER $150 WILL RECEIVE FREE SHIPPING ANYWHERE IN AUSTRALIA. ORDERS WILL BE SENT OUT 1-2 BUSINESS DAYS AFTER YOUR ORDER IS PLACED, ONCE POSTED YOU WILL RECEIVE OUR SHIPPING CONFIRMATION ALONG WITH YOUR TRACKING NUMBER.

INTERNATIONAL

INTERNATIONAL SHIPPING IS A FLAT RATE FEE OF $35AUD. ORDERS WILL BE SENT OUT 1-2 BUSINESS DAYS AFTER YOUR ORDER IS PLACED. ONCE POSTED YOU WILL RECEIVE OUR SHIPPING CONFIRMATION ALONG WITH YOUR TRACKING NUMBER. YOU CAN TRACK YOUR ORDER VIA THE AUSTRALIA POST WEBSITE.
 

RETURNS & EXCHANGES

IF YOU WISH TO EXCHANGE OR RETURN YOUR PURCHASE, YOU HAVE THE RIGHT TO DO SO WITHIN 7 DAYS FROM RECEIPT OF GOODS. PLEASE EMAIL HELLO@YEOHAUS.COM ALONG WITH PROOF OF PURCHASE AND YOUR REASON FOR EXCHANGE OR RETURN.

RETURNED OR EXCHANGED PRODUCTS MUST BE IN ORIGINAL CONDITION - UNWASHED, UNWORN WITH ORIGINAL TAGS ATTACHED. RETURN POST IS AT THE CUSTOMER’S OWN EXPENSE. YEO HAUS IS HAPPY TO ABSORB THE EXPENSE OF AN EXCHANGED GARMENT.

EXCHANGES WILL ONLY BE POSTED OUT ONCE YEO HAUS RECEIVES YOUR ORIGINAL GOODS THAT YOU WISH TO HAVE EXCHANGED.

CUSTOMERS WILL BE GRANTED A FULL REFUND ONCE THE ORIGINAL GOODS HAVE BEEN RECEIVED AT THE ADDRESS: YEO HAUS 49 THE STRAND, PORT ELLIOT, SA 5212 AUSTRALIA.

NO RETURNS OR EXCHANGES ON SALE ITEMS UNLESS ITEM IS DEEMED FAULTY.